Privacy Policy

At Fluxotive ("we," "our," "us," or "Company"), accessible from fluxotive.com, we are committed to being fully transparent about how we collect, store, utilize, and process personal and business data.

1. Information We Collect

We collect information you voluntarily provide to us when expressing interest in our custom web design, web development, digital growth, or related agency services. This includes, but is not limited to:

• Identity Data: First and last name.
• Contact Information: Direct email address and mobile/business telephone number.
• Business Profile Data: Business name, industry/business niche, website URL (if existing), and scope requirements.
• Financial & Commercial Metrics: Self-reported business revenue brackets, project budget expectations, and growth targets to gauge project suitability.
• Technical & Analytical Data: IP addresses, browser types, device identifiers, referral sources, and interaction data captured via cookies and tracking pixels (such as the Meta Pixel and Google Analytics).

2. Explicit Purpose & How We Use Your Data

We collect this data to qualify project fit, deliver agency consultations, pitch web design/development solutions, and conduct ongoing business outreach. By submitting your details, you acknowledge that Fluxotive may use your information for:

• Immediate Direct Outreach: Calling and messaging your phone number directly to pitch services, discuss requirements, and provide price quotes.
• Ongoing Follow-Ups: Scheduling follow-up telephone calls, sending reminder messages, and delivering proposal updates.
• Outbound & Cold Outreach: Contacting your submitted phone number or email address with future business development inquiries, audit offers, service updates, and relevant marketing collateral.
• Digital Retargeting & Custom Audiences: Uploading anonymized contact parameters (such as hashed email and phone identifiers) to digital advertising networks including Meta Ads (Facebook & Instagram) and Google Ads to show you tailored retargeting ads, special offers, and brand updates.
• Contractual & Service Delivery: Preparing formal project statements of work, invoices, and website deliverables.

3. Meta (Facebook/Instagram) Instant Lead Forms

When you submit a Meta Instant Form tied to our sponsored advertisements, your submission is treated as an active request for consultation and commercial engagement. You expressly agree that Fluxotive reserves the right to contact you via telephone call or electronic mail even if your phone number is registered on any national or regional "Do Not Disturb" (DND) or "Do Not Call" (DNC) registry, on the legal basis of your prior express inquiry and business request.

4. Cookies, Pixels, and Third-Party Tracking

Our website (fluxotive.com) utilizes cookies, web beacons, and tracking scripts to optimize browsing speed and assess marketing performance:

• Meta Pixel & Conversion API: Monitors page engagements, ad conversions, and creates Lookalike/Custom Retargeting Audiences.
• Google Analytics: Tracks session duration, bounce rates, and navigation paths to enhance website performance.

You can configure your browser settings to reject cookies or notify you when a cookie is placed.

5. Data Sharing and Third-Party Disclosures

We do not sell, rent, or trade your personal or business data to third-party data brokers.

Your data is only processed by trusted third-party service providers acting on our behalf under strict confidentiality protocols, including:

• Cloud hosting and infrastructure services running our website.
• CRM systems, email broadcast providers, and telecommunication carriers used solely to manage client communications.
• Advertising networks (Meta, Google) strictly for audience matching and retargeting purposes.
• Legal authorities, only where required by applicable laws, statutory summons, or judicial processes.

6. Data Storage, Retention & Security

Fluxotive implements administrative, technical, and physical security measures to safeguard your personal details from unauthorized access, accidental alteration, or disclosure. We retain submitted lead data for as long as necessary to fulfill the business, analytical, follow-up, and retargeting purposes described herein, or until you exercise your right to opt out.

7. Your Rights & Opt-Out Mechanism

You hold full authority over your data. You may opt out of future communications at any time:

• Email Opt-Out: Click the "Unsubscribe" link located at the footer of any automated or promotional email from us.
• Phone & Direct Call Opt-Out: Notify our representative verbally during any phone conversation or send an email requesting removal from our calling roster.
• Data Deletion Requests: You may request the permanent removal of your contact record from our internal database by emailing us with the subject line "Data Removal Request".

8. Amendments to This Policy

Fluxotive reserves the right to revise or update this Privacy Policy at our discretion to reflect operational, commercial, or regulatory changes. Any modifications take effect immediately upon posting to this page.